FAQs

Are your products frozen?
Yes, all our products are frozen and will arrive as such. Please ensure storage at -18°C for the best possible experience.
 
Are your products Gluten-Free?
Yes, all our products are Gluten-Free. Accessibility is at the heart of what we do.
 
Do you supply to trade?
Yes, we work with over 350 pubs and restaurants nationwide. Check out our ‘Trade’ page for more information.
 
How do you deliver?
For orders within our Geo-Location, we deliver them ourselves. For anything outside of this area, we use DPD.
 
My order is incomplete/ damaged – what do I do?
If you are unhappy with your order, or you didn’t receive the items that you were expecting, please contact: tasty@arleyfoods.com.
 
Do you use any GMO ingredients?
No, all our ingredients are certified Non-GMO. No nasties here.
 
Do your products contain Soya?
Yes, our products contain Soya. This is emboldened on all our packaging as an allergen.
 
Are your products suitable for Vegans?
Yes, our products are 100% suitable for Vegans, Vegetarians & Flexitarians.
 
I want to contact you; how do I do so?
We’d love to hear from you. Please head to our ‘Contact’ page for information on how to get in touch with the team.
 
Should I cook the products direct from frozen?
Yes, all our products are designed to be cooked from frozen.